Privacy Policy.

Privacy Policy.

Privacy Policy.

Last updated:
06/11/2025

Last updated:
06/11/2025

Last updated:
06/11/2025

Introduction
Claravoice respects your privacy and is committed to protecting your personal data.
This Policy explains how we collect, use, store, and protect your information.
By using this website or contacting us, you agree to this Privacy Policy.

Data Controller

Data Controller

Data Controller

Claravoice therapy – Cognitive Behavioural Hypnotherapy
Eliana Sanchez Phaneuf
Contact: info@claravoicetherapy.com

Claravoice therapy – Cognitive Behavioural Hypnotherapy
Eliana Sanchez Phaneuf
Contact: info@claravoicetherapy.com

Claravoice therapy – Cognitive Behavioural Hypnotherapy
Eliana Sanchez Phaneuf
Contact: info@claravoicetherapy.com

Personal Data We Collect

Personal Data We Collect

Personal Data We Collect

We may collect the following information:

  • Identity data (name, surname)

  • Contact details (email, phone)

  • Session-related information

  • Scheduling / booking information

  • Website usage data (cookies, analytics)

We do NOT collect or store:

  • Medical diagnoses

  • Special category data unless voluntarily shared by the client

We may collect the following information:

  • Identity data (name, surname)

  • Contact details (email, phone)

  • Session-related information

  • Scheduling / booking information

  • Website usage data (cookies, analytics)

We do NOT collect or store:

  • Medical diagnoses

  • Special category data unless voluntarily shared by the client

We may collect the following information:

  • Identity data (name, surname)

  • Contact details (email, phone)

  • Session-related information

  • Scheduling / booking information

  • Website usage data (cookies, analytics)

We do NOT collect or store:

  • Medical diagnoses

  • Special category data unless voluntarily shared by the client

Purpose & Legal Basis

Purpose & Legal Basis

Purpose & Legal Basis

We process your personal data to:

  • Respond to your inquiries

  • Provide CBH services

  • Manage bookings and scheduling

  • Communicate important updates

  • Improve website functionality (analytics)

    Legal basis:

    • Consent

    • Contractual necessity

    • Legitimate interest

We process your personal data to:

  • Respond to your inquiries

  • Provide CBH services

  • Manage bookings and scheduling

  • Communicate important updates

  • Improve website functionality (analytics)

    Legal basis:

    • Consent

    • Contractual necessity

    • Legitimate interest

We process your personal data to:

  • Respond to your inquiries

  • Provide CBH services

  • Manage bookings and scheduling

  • Communicate important updates

  • Improve website functionality (analytics)

    Legal basis:

    • Consent

    • Contractual necessity

    • Legitimate interest

Data Retention

Data Retention

Data Retention

We retain personal data only as long as necessary:

  • Client contact + session information: up to 5 years

  • Analytics: per provider policy

You may request deletion at any time (unless we are legally required to retain data).

We retain personal data only as long as necessary:

  • Client contact + session information: up to 5 years

  • Analytics: per provider policy

You may request deletion at any time (unless we are legally required to retain data).

We retain personal data only as long as necessary:

  • Client contact + session information: up to 5 years

  • Analytics: per provider policy

You may request deletion at any time (unless we are legally required to retain data).

Data Sharing

Data Sharing

Data Sharing

We do not sell or share your data with third parties, except:

  • Service providers (e.g., website host, payment processor)

  • When required by law or court order

We do not sell or share your data with third parties, except:

  • Service providers (e.g., website host, payment processor)

  • When required by law or court order

We do not sell or share your data with third parties, except:

  • Service providers (e.g., website host, payment processor)

  • When required by law or court order

Data Security

Data Security

Data Security

We take reasonable measures to protect your data from loss, access, or disclosure.

We take reasonable measures to protect your data from loss, access, or disclosure.

We take reasonable measures to protect your data from loss, access, or disclosure.

Your Rights (GDPR)

Your Rights (GDPR)

Your Rights (GDPR)

You may request:

  • Access to your data

  • Correction of inaccurate data

  • Deletion of data

  • Limitation or objection to processing

  • Data portability

To exercise your rights, contact:
info@claravoicetherapy.com

You may lodge a complaint with CNIL: www.cnil.fr

You may request:

  • Access to your data

  • Correction of inaccurate data

  • Deletion of data

  • Limitation or objection to processing

  • Data portability

To exercise your rights, contact:
info@claravoicetherapy.com

You may lodge a complaint with CNIL: www.cnil.fr

You may request:

  • Access to your data

  • Correction of inaccurate data

  • Deletion of data

  • Limitation or objection to processing

  • Data portability

To exercise your rights, contact:
info@claravoicetherapy.com

You may lodge a complaint with CNIL: www.cnil.fr

International Transfers

International Transfers

International Transfers

Data may be stored outside the EU if using third-party services (e.g., email/hosting).
Such transfers follow GDPR safeguards.

Data may be stored outside the EU if using third-party services (e.g., email/hosting).
Such transfers follow GDPR safeguards.

Data may be stored outside the EU if using third-party services (e.g., email/hosting).
Such transfers follow GDPR safeguards.

Updates

Updates

Updates

We may update this policy. Updated versions will be posted with a new date.

We may update this policy. Updated versions will be posted with a new date.

We may update this policy. Updated versions will be posted with a new date.

Contact

Contact

Contact

If you have any questions or concerns about this Privacy Policy, please contact us at: info@claravoicetherapy.com

If you have any questions or concerns about this Privacy Policy, please contact us at: info@claravoicetherapy.com

If you have any questions or concerns about this Privacy Policy, please contact us at: info@claravoicetherapy.com

Your questions.
Answered.

Not sure what to expect? These answers might help you feel more confident as you begin.

What is CBT and how does it work?

Therapy isn’t just for crises. It’s for anyone curious about growth, clarity, or navigating life’s changes with more support and self-awareness.

What is CBT and how does it work?

Therapy isn’t just for crises. It’s for anyone curious about growth, clarity, or navigating life’s changes with more support and self-awareness.

What is Cognitive Behavioural Hypnotherapy (CBH)?

What is Cognitive Behavioural Hypnotherapy (CBH)?

CBH integrates evidence-based CBT methods with hypnosis and mindfulness techniques.

Hypnosis in CBH helps you enter a calm, focused state of attention where it can feel easier to learn, rehearse, and reinforce the new skills we are working on.

You remain fully conscious and in control at all times. Hypnosis simply creates the mental space and clarity needed to practise change more effectively.

What happens in a CBH session?

What happens in a CBH session?

Sessions generally follow a clear structure:

  1. A brief check-in on how things have been since last time

  2. Exploring what’s been getting in the way of the change you want

  3. Learning a CBH tool tailored to your goal

  4. Guided hypnosis or mindful practice to embed that skill

  5. Agreeing a small, achievable action to practise between sessions

Think of CBH as a training process: each week you gain tools, build confidence, and strengthen new habits with support.

How many sessions will I need?

How many sessions will I need?

This varies depending on your goals and situation.

Many people start noticing progress within 5–12 sessions, especially with consistent practice between sessions.
Together, we review progress regularly and adjust our plan so you feel supported and not overwhelmed.

You are always in charge of how long you continue.

Can CBH be done online?

Can CBH be done online?

Yes, absolutely.

CBH can be just as effective online as in person, because the core elements (learning skills, practising focus, reviewing progress) translate extremely well to video sessions.

All you need is a quiet space, a stable internet connection, and headphones if possible.

Whether you are in Paris or elsewhere, you can access therapy in the language you feel most comfortable with.

Will I be in control during hypnosis?

Will I be in control during hypnosis?

Yes.

Hypnosis used in CBH is not about losing awareness or control; you remain fully conscious and able to stop at any time.

There is no stage hypnosis and nothing happens without your consent.It is simply a guided way of focusing attention so you can practise new responses with less interference from stress or overthinking.

Is CBH right for me?

Is CBH right for me?

CBH is a great fit if you are an adult who wants practical support with:

  • Anxiety, excessive worry or “what-if” thinking

  • Stress, tension and difficulty relaxing

  • Low self-esteem or confidence

  • Overthinking and rumination

  • Phobias (flying, animals, etc.)

  • Habits you want to change

  • Sleep difficulties

CBH is a supportive, skills-based therapy. It does not diagnose or treat mental illness and is not suitable if you:

  • Are in an acute mental health crisis

  • Experience psychosis or hallucinations

  • Have high-risk clinical depression or active suicidal thoughts

  • Require medical or psychiatric intervention

Your questions.
Answered.

Not sure what to expect? These answers might help you feel more confident as you begin.

What is CBT and how does it work?

Therapy isn’t just for crises. It’s for anyone curious about growth, clarity, or navigating life’s changes with more support and self-awareness.

What is CBT and how does it work?

Therapy isn’t just for crises. It’s for anyone curious about growth, clarity, or navigating life’s changes with more support and self-awareness.

What is Cognitive Behavioural Hypnotherapy (CBH)?

What is Cognitive Behavioural Hypnotherapy (CBH)?

CBH integrates evidence-based CBT methods with hypnosis and mindfulness techniques.

Hypnosis in CBH helps you enter a calm, focused state of attention where it can feel easier to learn, rehearse, and reinforce the new skills we are working on.

You remain fully conscious and in control at all times. Hypnosis simply creates the mental space and clarity needed to practise change more effectively.

What happens in a CBH session?

What happens in a CBH session?

Sessions generally follow a clear structure:

  1. A brief check-in on how things have been since last time

  2. Exploring what’s been getting in the way of the change you want

  3. Learning a CBH tool tailored to your goal

  4. Guided hypnosis or mindful practice to embed that skill

  5. Agreeing a small, achievable action to practise between sessions

Think of CBH as a training process: each week you gain tools, build confidence, and strengthen new habits with support.

How many sessions will I need?

How many sessions will I need?

This varies depending on your goals and situation.

Many people start noticing progress within 5–12 sessions, especially with consistent practice between sessions.
Together, we review progress regularly and adjust our plan so you feel supported and not overwhelmed.

You are always in charge of how long you continue.

Can CBH be done online?

Can CBH be done online?

Yes, absolutely.

CBH can be just as effective online as in person, because the core elements (learning skills, practising focus, reviewing progress) translate extremely well to video sessions.

All you need is a quiet space, a stable internet connection, and headphones if possible.

Whether you are in Paris or elsewhere, you can access therapy in the language you feel most comfortable with.

Will I be in control during hypnosis?

Will I be in control during hypnosis?

Yes.

Hypnosis used in CBH is not about losing awareness or control; you remain fully conscious and able to stop at any time.

There is no stage hypnosis and nothing happens without your consent.It is simply a guided way of focusing attention so you can practise new responses with less interference from stress or overthinking.

Is CBH right for me?

Is CBH right for me?

CBH is a great fit if you are an adult who wants practical support with:

  • Anxiety, excessive worry or “what-if” thinking

  • Stress, tension and difficulty relaxing

  • Low self-esteem or confidence

  • Overthinking and rumination

  • Phobias (flying, animals, etc.)

  • Habits you want to change

  • Sleep difficulties

CBH is a supportive, skills-based therapy. It does not diagnose or treat mental illness and is not suitable if you:

  • Are in an acute mental health crisis

  • Experience psychosis or hallucinations

  • Have high-risk clinical depression or active suicidal thoughts

  • Require medical or psychiatric intervention

Your questions.
Answered.

Not sure what to expect? These answers might help you feel more confident as you begin.

What is CBT and how does it work?

Therapy isn’t just for crises. It’s for anyone curious about growth, clarity, or navigating life’s changes with more support and self-awareness.

What is CBT and how does it work?

Therapy isn’t just for crises. It’s for anyone curious about growth, clarity, or navigating life’s changes with more support and self-awareness.

What is Cognitive Behavioural Hypnotherapy (CBH)?

What is Cognitive Behavioural Hypnotherapy (CBH)?

CBH integrates evidence-based CBT methods with hypnosis and mindfulness techniques.

Hypnosis in CBH helps you enter a calm, focused state of attention where it can feel easier to learn, rehearse, and reinforce the new skills we are working on.

You remain fully conscious and in control at all times. Hypnosis simply creates the mental space and clarity needed to practise change more effectively.

What happens in a CBH session?

What happens in a CBH session?

Sessions generally follow a clear structure:

  1. A brief check-in on how things have been since last time

  2. Exploring what’s been getting in the way of the change you want

  3. Learning a CBH tool tailored to your goal

  4. Guided hypnosis or mindful practice to embed that skill

  5. Agreeing a small, achievable action to practise between sessions

Think of CBH as a training process: each week you gain tools, build confidence, and strengthen new habits with support.

How many sessions will I need?

How many sessions will I need?

This varies depending on your goals and situation.

Many people start noticing progress within 5–12 sessions, especially with consistent practice between sessions.
Together, we review progress regularly and adjust our plan so you feel supported and not overwhelmed.

You are always in charge of how long you continue.

Can CBH be done online?

Can CBH be done online?

Yes, absolutely.

CBH can be just as effective online as in person, because the core elements (learning skills, practising focus, reviewing progress) translate extremely well to video sessions.

All you need is a quiet space, a stable internet connection, and headphones if possible.

Whether you are in Paris or elsewhere, you can access therapy in the language you feel most comfortable with.

Will I be in control during hypnosis?

Will I be in control during hypnosis?

Yes.

Hypnosis used in CBH is not about losing awareness or control; you remain fully conscious and able to stop at any time.

There is no stage hypnosis and nothing happens without your consent.It is simply a guided way of focusing attention so you can practise new responses with less interference from stress or overthinking.

Is CBH right for me?

Is CBH right for me?

CBH is a great fit if you are an adult who wants practical support with:

  • Anxiety, excessive worry or “what-if” thinking

  • Stress, tension and difficulty relaxing

  • Low self-esteem or confidence

  • Overthinking and rumination

  • Phobias (flying, animals, etc.)

  • Habits you want to change

  • Sleep difficulties

CBH is a supportive, skills-based therapy. It does not diagnose or treat mental illness and is not suitable if you:

  • Are in an acute mental health crisis

  • Experience psychosis or hallucinations

  • Have high-risk clinical depression or active suicidal thoughts

  • Require medical or psychiatric intervention